PRIVACY POLICY

This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our site, you agree to the practices described in this policy.

At Carlstone, we hold your privacy and the protection of your personal information in the highest regard. This Privacy Policy explains how we collect, use, and share the information you provide through our website.

Information Collection

When you fill out forms on our website to make a purchase, contact us, or subscribe to our updates, we collect personal information such as your name, email address, and phone number. Additionally, we may collect data regarding your usage of our website, including pages visited and interaction history.

Use of Information

The information we gather is used to respond to your inquiries or orders, personalize and enhance your experience on our site, and keep you informed about our products and lifestyle offerings. We do not share your personal data with third parties except where required by law or to protect our rights.

Cookies

We use cookies to improve your browsing experience by remembering your preferences and tracking site usage. Cookies are small text files stored on your device.

Advertising

Our website may display advertisements. Third-party advertisers may collect information about your site activity to offer you more relevant ads.

Security

We implement robust security measures to safeguard your personal information against unauthorized access, disclosure, or alteration.

Policy Updates

We may update this Privacy Policy periodically. We encourage you to review this page regularly to stay informed about any changes.

Privacy Limitations

Sophie operates on an AI model that does not retain conversations or remember exchanges after your session ends. All responses are generated in real-time and are not stored on our servers.