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Legal Notice & Terms of Sale
Seller Identification
Carlstone, registered in France (SIRET 94979942300015) Registered office: France
Products & Pricing
All products are described accurately, including main characteristics and prices. Prices are in euros, inclusive of all taxes (TTC).
Shipping
Shipping times and costs are detailed on the website. Carlstone is not responsible for delays beyond its control.
Right of Withdrawal
In accordance with EU law, customers may withdraw within 14 days of receipt. Return shipping costs are borne by the customer.
Returns & Warranty
Items are guaranteed for conformity. Defective or non-conforming products may be exchanged or refunded within 3 days of receipt. Contact us to initiate a return.
Liability
Carlstone is not liable for damages from misuse of products. Use as intended and perform a patch test for new formulas.
Data Protection
Personal data is handled according to our Privacy Policy.
Governing Law
French law applies. Disputes fall under the exclusive jurisdiction of French courts.
Carlstone, registered in France (SIRET 94979942300015) Registered office: France
All products are described accurately, including main characteristics and prices. Prices are in euros, inclusive of all taxes (TTC).
Shipping times and costs are detailed on the website. Carlstone is not responsible for delays beyond its control.
In accordance with EU law, customers may withdraw within 14 days of receipt. Return shipping costs are borne by the customer.
Items are guaranteed for conformity. Defective or non-conforming products may be exchanged or refunded within 3 days of receipt. Contact us to initiate a return.
Carlstone is not liable for damages from misuse of products. Use as intended and perform a patch test for new formulas.
Personal data is handled according to our Privacy Policy.
French law applies. Disputes fall under the exclusive jurisdiction of French courts.
Contact
info@carlstoneofficial.com | +330659133625
By placing an order, you acknowledge having read and accepted these terms.
Updated: August 03, 2025 – Paris, France
Shipment protection for loss or theft
Collagen Anti-Age Night Cream x 1
Palais d’Heure by Carlstone - 34mm Brown Edition x 1